Privacy Policy for Houseloo.co.uk

Introduction

At Houseloo.co.uk (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, houseloo.co.uk (the “Service”). By using the Service, you consent to the practices described in this policy.


Information We Collect

We may collect and process the following types of information:

1. Personal Information

  • Name
  • Email address
  • Contact number
  • Location details

This information is typically collected when you create an account, submit a property listing, or contact us via forms on our website.

2. Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Pages visited and time spent on our website

We collect this data automatically to improve the user experience and optimize our services.


How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage property listings
  • To process inquiries and communicate with users
  • To personalize user experiences
  • To send updates about changes to our Service
  • To improve our website’s functionality and usability
  • To monitor and analyze trends and usage patterns

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand user preferences and provide a customized experience.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the operation of our website.
  • Performance Cookies: Collect anonymous data about website usage.
  • Functionality Cookies: Remember user preferences and settings.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may limit certain features of our Service.


Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  1. With Service Providers:
    • To assist with website operations, analytics, or customer support.
  2. For Legal Compliance:
    • To comply with legal obligations or protect the rights and safety of our users.
  3. With Consent:
    • When you explicitly agree to share your information with third parties.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. Data no longer required will be securely deleted.


Security Measures

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee 100% security, and you provide your information at your own risk.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.


Children’s Privacy

Houseloo.co.uk is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will take immediate steps to delete such information.


Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you
  • The right to request corrections or updates to your data
  • The right to request the deletion of your personal information
  • The right to restrict or object to data processing
  • The right to data portability

To exercise any of these rights, please contact us at the details provided below.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” You are encouraged to review this policy periodically to stay informed.


Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:


Effective Date: January 18, 2024